Hello,
I am running Windows Xp Pro SP2, Pent 4, 512MB RAM.
I have installed Office 2003
At the end of last year I installed some email certificates from my bank (to
verify that emails are from my bank and not Phishing attempts). However,
after installing them, I had the following problem:
When I received an email from the bank, a window popped up titled:
Certificate Not Valid and it said that it was impossible to sign or encrypt
the message and to obtain a Digital ID.
It is though I am trying to send a signed or encrypted email. ( I do NOT
have any reason to send any!!)
After several weeks of chatting with the bank, which the problem was not
resolved, I installed the Service Pack 3 for Microsoft Office Outlook 2003
which resolved the problem.
But now, for some unknown reason (Automatic Office Update ? ), the problem
is back.
I have deleted, rebooted, and reinstalled the certificates but nothing :-(

How can I solve this problem of always being asked to get a Digital ID every
time my bank sends an email?

Thank you in advance for your help.