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Old December 9th, 2004, 09:43 AM
Paul S
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Default Outlook displays two identical Personal Folders

Sorry to start this up again, but I've got the same problem Doreen had: a new
PC (Windows XP), fresh install of Office 2003, only one pst file but two
identical Personal Folders. My old PC has only one personal folder, but
after transfering pst file my new PC insists on duplicating the Persoanl
Folder. Both operate as the default, so I'm unable to close or delete either
of them. I use Office extensively for emails, calendar, tasks etc.

"Russ Valentine [MVP-Outlook]" wrote:

Very unusual. I don't think I've ever seen Outlook create duplicate Personal
Folders by itself with a clean install.
If it happens again, creating a new profile is the easiest way to fix the
problem.
--
Russ Valentine
[MVP-Outlook]
"Doreen" wrote in message
news
Thank you for responding. No, I did not migrate any files. Upon opening
for
the first time, duplicate Personal Folders displayed. No data had been
imported or files copied.

Since my post, I have sucessfully coped my .pst file from the computer
from
which I am upgrading. After installation on the new computer, and working
through the problem, it appears that the duplicate Personal Folders
problem
has been corrected. Thank you again for your kind response. It was very
much
appreciated.

"Russ Valentine [MVP-Outlook]" wrote:

This is usually the result of a corrupt profile caused by migrating
Outlook
data incorrectly.
After this fresh install, did you migrate data from an earlier version of
Outlook? If so, how?
--
Russ Valentine
[MVP-Outlook]
"Doreen" wrote in message
...
On a new computer, I have done a fresh install of Office 2003. Outlook
displays two identical copies of the Personal Folders. Changes to one
are
reflected in the duplicate. There is only one .pst file. I have removed
and
reinstalled Outlook to no avail.

I would like to know what might be causing this duplicate folder to
display
or how it could be removed. Thank you.