Again, this does not need to be done through normal.dot. It is perhaps
marginally easier for your IT people to do it the way I suggest but the
ordinary user should not have to learn how to create an Add-In to save their
own AutoText or macros globally. We regularly get people here who can't
understand why their customizations keep disappearing, and it turns out that
it is their IT departments at work.

Where I've worked, the purpose of the IT department was to make it easier
for the front-line workers to use their computers to get their jobs done,
not to strip those computers of the ability to do that.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
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"Jacqueline" wrote in message
oups.com...
Thanks to all of you who replied - very reassuring! At present we
prefer to control all add-ins etc so we create any required auto-texts,
macros etc and then make them availabe to users. It means our IT dept
has to maintain these things but we are happy with that. all of our
'proforma' documents are templats and each have their own styles so
users can use styles other than our standard house style when required.