The assumption being that it was an MS online purchase from their Partner,
Digital River.
If it was a retail purchase, assuming you have proof of Purchase, ie a
receipt, then
http://support.microsoft.com/default...b;en-us;326246


"GissaKey" wrote in message
...
Hi, Peter, thanks for taking the time to reply - but why Digital River?

Neil

"Peter Foldes" wrote:

If it arrived today then contact Digital River and explain and ask and
see what they
can do for you

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
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"GissaKey" wrote in message
...
To replace a lost product key for a brand new Office 7 Pro suite,
KB823570
says use the Product Activation Wizard to obtain the local support
telephone
number. But I have not yet installed the software, it arrived this
morning
and the product key got put in the recycling with the other packaging.
Yes, I
know ....

From experiment with the trial version installed on the machine, it
appears
that you have to enter the product key before you can activate the
wizard.
The only other option seems to be to buy telephone support time, which
would
cost about the same as the software did!

What is a boy to do?

.