Because he's using Outlook 2000 in IMO mode. It does not support Windows XP
Fax.
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Russ Valentine
[MVP-Outlook]
"Wim®" wrote in message
...
K.S.G.Nathan schreef

I am having difficulty in getting this to work.
Do I have to do anything to configure the Account?

At present an Account appears as follows:

Account: Symantec fax starter edition
Type: Mail
Connection: Local Area Network

As I am not on a Network I try to change the connection to show my Modem
but could not.

I have an internal fax modem which works and I am using Windows XP Pro.

Any suggestion to get this working will be much appreciated

Why not working with Fax Service from Windows XP?
http://support.microsoft.com/default...b;en-us;306550

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Wim®