I've tried both reselecting the executable for "Microsoft Office Document
Imaging" and "Windows Picture and Fax Viewer". After a system restart to make
sure that the change took, the problem remains with the error message no
matter which viewer is chosen.

Just to make sure that this was not OS related, I created a "test.tif" file
on the Desktop and successfully opend it with both viewers so as far as I can
tell the problem is limited to Outlook.

"Russ Valentine [MVP-Outlook]" wrote:

Then check the file association for TIF files.
It should be:
"drive:\Program Files\Common Files\Microsoft Shared\MODI\11.0\MSPVIEW.EXE"
"%1"
--
Russ Valentine
[MVP-Outlook]
"johndpeterson" wrote in message
...
1. - Open e-mail message
2. - Double-click on attachment

Yes, the entire Office Suite is installed:


"Russ Valentine [MVP-Outlook]" wrote:

What steps produce this error?
Is the entire Office Suite installed or just Outlook?
--
Russ Valentine
[MVP-Outlook]
"johndpeterson" wrote in
message
...
Faxes are sent from SBS 2003 to a dedicated mailbox that is accessed by
several users as a tiff file attachment named "FAX.TIF. On one laptop
only,
running Outlook 2003 with all current patches on a Windows XP
Professional
SP2 fully patched system, the user receives a dialog titled "Microsoft
Office
Outlook" with the text "Can't create file: FAX.TIF. Right-click the
folder
you weant to create the file in, and then click Poroerties on the
shortcut
menu to check your permissions for the folder." when double-clicking
the
attachment to open it. Ditto error message when attempting to save it
to
the
file system.

Does anyone know where the default folder is located and named?

I'm guessing at this point that i've got a corrupted temporary file
index
that needs to be purged or the pointer to the correct folder has been
corrupted.
--
John D. Peterson
(916) 792-5163