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  #7  
Old August 13th, 2009, 11:39 PM posted to microsoft.public.office.setup
Jeff Strickland
external usenet poster
 
Posts: 313
Default Trobule with Product ID - Expires

I'm missing something BIG here. I've missed stuff before, but it's usually
details, but what I'm missing is the apples in the apple pie when I miss a
dash of brown surgar or hint of cinnamon.

I bought a full service version of XP Premium on line, downloaded
immediately and pulled the Product Key from my Inbox to complete the
Install. I'm pretty sure they hit my American Express card before any of
this could proceed. They also followed the download with a CD in the mail --
I can't say either way if I paid extra or not for the CD.

Granted, I downloaded the OS, and that is different than the Office Suite.

But, I don't understand how anybody would need to go to a third party to get
a Product Key while downloading an application from the MSoft Website. What
important factor has escaped me this time?

Whatever I'm missing, the OP's customer appears to have downloaded the Free
Trial Version, and the OP probably should refund any money he received by
selling a Product Key.

/top post






"DL" wrote in message
...
So you sold MLK key,
http://www.microsoft.com/office/back...s/default.mspx

"
wrote in message
...
No DL-

He didn't purchase the software over the site... he bought the product
key
code through me, and of course MS doesn't include the media... so it has
to
be downloaded from off the net... and apparently the only one I saw was
the
trail copy.

Is there a full copy somewhere to install the H&S copy?

Dave-

"DL" wrote:

Why not answer the questions posed?
There isnt such a link

"
wrote
in message ...
Hi DL-

Please provide me the link to download the actual media/software so
that
we
can activate his software. I'd appreciate it.

David Morales
BuyitPC

"DL" wrote:

Are you saying you/client purchased H&S version via an internet site
and
downloaded it?

Did you first uninstall any Trial version and its Activation
assistant
and
reboot prior to installing H&S
No your version wont work with that key

"

wrote
in message ...
Hello,

I'd downloaded a copy of Office 2007 off the internet for a client
this
past
June, he bought "Home Student Edition Office 2007" and we used the
product
key from the card... now, it's popping up trial is about to expire.
He's
hopping mad that it isn't continuing even though he has the
software
and
has
already entered the key code.

Is there something we're missing... do we need a different copy of
the
software in order to work?

I myself, personally have a full copy of the software which I
obtain at
a
Microsoft event back in 2007, would it work with his product key
code?

Please advise what the problem is, it order to assist my client?

Thanks,

D. Morales