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Old March 12th, 2008, 10:43 PM posted to microsoft.public.outlook.installation
Rich/rerat
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Posts: 423
Default Can't Send e-mails - Outlook 2003

John Mc,
I read more on the internet about this, you are in a Catch-22 situation with
Verizon, as your Home ISP/DSL service. Is it possible to get another HiSpeed
Internet service in your area? It seems what I read, Verizon offers very
little customer service, and not a flexible Internet/Mail service. But that
is just my opinion.

This is what I have figured out, about your problem with Verizon. I know it
may seem that I am stating the obvious to you.
1. While connected to them at "Home" you cannot send email through another
company's outgoing mail server.
a. On the non-Verizon mail accts you need to put the verizon outgoing
server name and settings, if you want to send mail through those accts while
connected to Verizon..
2. While away from Home, your Verizon email accts cannot send through the
Verizon outgoing email server, while connected through another service.
a. So the GMAIL by-pass will only work if you are not connected to
Verizon DSL.
3. Since you are a verizon customer, and they seem to allow AOL Mail on
their service, I know you don't want to hear this. You might try creating a
single AOL Mail acct like you did Gmail. After getting an AOL acct.
a. In Outlook2003 TOOLS Email Accts Add New Acct Select POP3 acct
Use the following server information.
Incoming Server: pop.aol.com
Outgoing Server: smtp.aol.com
On the Advance tab under more settings.
Incoming Mail Server Port:110 No checkmark for SSL connection.
Outgoing Mail Server Port:587 Checkmark for SSL connection.
b. You might consider setting your server timeout to the MAX, 10 mins.
If you have not deleted your GMail acct from Outlook, you might try
increasing the timeout setting to 10 mins, and see if you can send through
that acct.
c. See if you can send test messages from the AOL acct. If you can, then
you might be able add the Outgoing Mail server settings to your Verizon
accts. This may or may not work.
4. Or wait just wait, until you are away from Home and the Verizon service,
and try utilizing the Outgoing server settings from either GMail or AOL in
your Verizon accts.

I don't know what else I can offer. I know that this might not be any help
to you.

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"John Mc" wrote in message
...
Rich,

I really appreciate you sticking with me this far. I see that you're trying
to have me do an "end-around" the Verzon outgoing server. I tried everything
you said below, and everything with Gmail worked as you said (I even got
Gmail's welcoming message in my Outlook Inbox), except that (again) checking
the outgoing SSL box produced an error message that the server doesn't
support SSL. The furthest I got was with a Gmail-modified Outlook account
that (a) requires SMTP authentication and logging onto my new Gmail account,
and (b) has been set in Advanced to an incoming port of 995 and an outgoing
port of 465, with both SSL boxes unchecked. This attempt did not trip over
an
unknown server, or SSL, but it timed out after 5 minutes for a trivial
outgoing email.

Do you think there's any point in further pursuing this line of workaround?

You might notice that another person (whose name and posting I cannot see at
this time) responded to my previous message that I need to determine and
coordinate with whatever ISP I'm hooked up with down here in Phoenix. I
looked in the business white pages, and Verizon shows virtually no land-line
(meaning DSL) presence here, so I'm obviously with a different ISP.

"Rich/rerat" wrote:

John Mc,
All you need is to get one GMAIL acct, for now.
Read the info on this webpage, it will give you instructions on setting
GMAIL acct in Outlook.
http://mail.google.com/support/bin/a...y?answer=75291 , then Go to
www.gmail.com create an email acct. Make sure that you set up the acct
to
use POP forwarding so you can download your GMAIL into you Outlook Inbox,
and be able to utilize Outlook rules process.

Then use the GMAIL outgoing server settings in your Each of your Verizon
accts, this is for Outlook2003, other versions run similar procedures.

1. When you open each Verizon email settings in Outlook Leave the
pop.verizon.net setting alone BUT change smtp.verizon.net TO
smtp.gmail.com
in the Outgoing server box.
Leave the Verizon Logon Username/Password alone, on this page/window.
2. Then Press More settings button Server tab Check box, My outgoing
server requires Authenication.
3. Select "Log on using..." , Put your GMAIL Username & password in the
appropriate boxes.
4. On the Advance for each of your Verizon accts, you can leave Port:110
for
the incoming server. And Do Not check the box for encrypted (SSL)
connection.
5. Change the outgoing mail server Port Setting to Port: 465, as the page
instructs you. And check the box for encrypted (SSL) connection.
6. You can also increase the timeout setting, if necessary.


Once you
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