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Old March 12th, 2008, 06:19 AM posted to microsoft.public.outlook.installation
John Mc[_2_]
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Posts: 12
Default Can't Send e-mails - Outlook 2003

Rich,

I really appreciate you sticking with me this far. I see that you're trying
to have me do an "end-around" the Verzon outgoing server. I tried everything
you said below, and everything with Gmail worked as you said (I even got
Gmail's welcoming message in my Outlook Inbox), except that (again) checking
the outgoing SSL box produced an error message that the server doesn't
support SSL. The furthest I got was with a Gmail-modified Outlook account
that (a) requires SMTP authentication and logging onto my new Gmail account,
and (b) has been set in Advanced to an incoming port of 995 and an outgoing
port of 465, with both SSL boxes unchecked. This attempt did not trip over an
unknown server, or SSL, but it timed out after 5 minutes for a trivial
outgoing email.

Do you think there's any point in further pursuing this line of workaround?

You might notice that another person (whose name and posting I cannot see at
this time) responded to my previous message that I need to determine and
coordinate with whatever ISP I'm hooked up with down here in Phoenix. I
looked in the business white pages, and Verizon shows virtually no land-line
(meaning DSL) presence here, so I'm obviously with a different ISP.

"Rich/rerat" wrote:

John Mc,
All you need is to get one GMAIL acct, for now.
Read the info on this webpage, it will give you instructions on setting
GMAIL acct in Outlook.
http://mail.google.com/support/bin/a...y?answer=75291 , then Go to
www.gmail.com create an email acct. Make sure that you set up the acct to
use POP forwarding so you can download your GMAIL into you Outlook Inbox,
and be able to utilize Outlook rules process.

Then use the GMAIL outgoing server settings in your Each of your Verizon
accts, this is for Outlook2003, other versions run similar procedures.

1. When you open each Verizon email settings in Outlook Leave the
pop.verizon.net setting alone BUT change smtp.verizon.net TO smtp.gmail.com
in the Outgoing server box.
Leave the Verizon Logon Username/Password alone, on this page/window.
2. Then Press More settings button Server tab Check box, My outgoing
server requires Authenication.
3. Select "Log on using..." , Put your GMAIL Username & password in the
appropriate boxes.
4. On the Advance for each of your Verizon accts, you can leave Port:110 for
the incoming server. And Do Not check the box for encrypted (SSL)
connection.
5. Change the outgoing mail server Port Setting to Port: 465, as the page
instructs you. And check the box for encrypted (SSL) connection.
6. You can also increase the timeout setting, if necessary.


Once you
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"John Mc" wrote in message
...
I am retired, and this notebook computer goes with us to various places on
short-term vacations. So, unfortunately, I have no known "work ISP" at our
varying destinations. Therefore, it seems that my practical options are your
suggestions 3a (which I will pursue), 3b (which I'm now doing, clumsily),
and
3c(1). I want nothing to do with AOL.

I know nothing about Gmail. Are you suggesting (1) using Gmail accounts
INSTEAD of Verizon (which I would think would cause a lot of problems
"replying to" or "forwarding" emails received on the Verizon accounts, just
as using the Verizon webmail site does), or (2) simply copying the port
setting from a new Gmail account to modify my existing Verizon outgoing port
number. Can you give me a URL for Gmail?

Thanks again

Rich/rerat" wrote:

John Mc,
1. So you are saying that it works fine when at Home, and connected to
Verizon, but will not work from WORK?
2. Is this a notebook that you take from Home to Work, and back again?
If your Work ISP is not Verizon, or a different type of Verizon service.
Verizon may be blocking access to their outgoing mail servers, since you
are
not connected to your Home service.
3. Which leaves you with the following solutions:
a. See if there is a setting for travelers from Verizon.
b. Use their webmail interface when not at Home.
c. Set up a Gmail account, and try using their Outgoing Mail server
settings in Verizon Accts.
1. You might consider getting 4 new GMAIL accts to replace those 4
Verizon accts, I don't know the limitations of how many accts you can
have.
2. AOL offers free email accts, (you can have multiple ones),
utilizing either POP3 or IMAP accts. Plus access to their outgoing mail
servers using alternate PORTS.
d. Create Dummy Verizon accts, using your Work place's ISP Outgoing
Mail
server setting. You will need to remember to select those accts before
sending email from Work, to appear that you are sending from your Verizon
acct. You will need to set these accts to "Send Only".
You may run into a problem with Items #3c & #3d, if you send out a lot of
emails through those Verizon accounts. Gmail (or alternate email service)
or
your Work ISP Mail service, may block because of excessive bandwidth use.

I hate to be a kill joy, but if your accts are contracted out to MSN from
Verizon. There has been instances where MSN/HotMail mail servers that
download to Outlook Express, Outlook, or other email applications, have
been
out of commission for up to a week, or more. And the only thing that you
could do is use the webmail interface for those accts, to view or send
mail
messages from those accts. Until they fixed the problem.

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"John Mc" wrote in message
...
Rich, the answer to #1 is yes, at home Outlook sends messages just fine.
And
since I've changed nothing regarding anti-virus software or toolbars since
it
worked at home, I would think #3 and #4 do not apply (but thanks for
considering these possibilities). Than leaves #2, and the possibility of
server problems. But I've had this problem for over a week, and I don't
think
Verizon would be "down" for that long.

I asked them about other port numbers, and they say they do not have any
ports except 110 incoming and 25 outgoing.

I will try their customer service dept rather than tech support to ask
about
settings for travelers.

Thanks

"Rich/rerat" wrote:

John Mc,
1. Have you ever been able to send message through your Verizon from
Outlook?
Your original settings might have been okay, but Verizon may have had
server
problems. The past few days.
2. Are you connected to Verizon's ISP when trying to send email?
If you are using another ISP for your Internet connection, Verizon may
block
access to their outgoing servers. You will need to contact them, see if
they
have settings for vacationers, or traveling businessmen.
3. If you have a Antivirus program checking incoming/outgoing email,
you
should turn off this feature. Some of these antivirus programs, will
require
that you actually uninstall the program first. Then when you reinstall
it,
choose the Custom Installation feature, and make sure that you do not
select
Email scanning.
4. Also if you have a toolbar, such as Google or Yahoo, make sure that
it
is
not blocking Verizon, I personally don't use them, so you will need to
find
the feature to allow sites.

As I stated earlier, when looking at Verizon's website, it seems that
they
use multiple email services to provide email function to their
customers.
You need to contact them, and see what email service is handling your
acct(s), and the settings that are required. If they say that they only
provide settings for Outlook Express, they are the same as Outlook.

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