This is caused by a couple Current User registry keys not being written.
There are
two keys involved: UserData and OSAShortcut. These keys are located in the
following locations:
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Co mmon
Also these keys under the 9.0 key:
Word, Excel, PowerPoint, Access, Outlook

Resolution Methods
1. Upgrading the Windows Installer to verison 2.0 will resolve the issue.
Launching
the Office apps afterward with the Administrator profile is often necessary.
2. This issue almost never exist in the Administrator Profile. Using the
Copy To
function in Windows 2000 to copy Admin profile over the Default User
profile will
resolve the issue as the keys exist properly in that profile. When users
log on for
the first time, there profile is a direct copy of the Default User profile.
3. Modifying the registry (by including the UserData and OSAShortcut keys).


Regards,
Subbu

---
Subramanian .S

Microsoft GPS

This posting is provided "AS IS" with no warranties, and confers no rights.