I've had something similar - try
http://word.mvps.org/FAQs/AppErrors/MissngMenusEtc.htm
perhaps corrupt registry?
-----Original Message-----
We use templates for everything. At one computer, when we
open a template, then merge the document, the resulting
merged document remains inactive (although up on the
screen) until we click out of it (don't have to close
it).
When we click back in, it is active. Any suggestions?
.