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Old April 30th, 2004, 01:37 PM
Graham Mayor
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Default Word opening the WRONG normal.dot file

You have to wonder at the value of an application that forces you to use
Word in a manner guaranteed to cause you the most support problems and staff
dissatisfaction. If this is what the vendor is imposing on you then you are
going to suffer from it. I would take the vendor on one side and tell him to
get it fixed pronto. There is no reason whatsoever, beyond bad programming,
why the software cannot use its own dedicated template. If you have paid a
lot of money for this, you should be talking to the vendor and your lawyers.

Normal.dot is not designed to be shared. It is an individual user based
scratch pad.

You can attempt to share it by pointing each user's machine to the same copy
of it, but don't blame me for the consequences of doing so.

--

Graham Mayor - Word MVP

Web site www.gmayor.com
Word MVP web site www.mvps.org/word




Harry Hudini wrote:
I have no choice. We have been told that we need to set it up that
way by the vendor, and having spent such money, im looking for a way
of doing it.

"Graham Mayor" wrote in message
...
You are determined to screw up Word for your users. Sharing a
normal.dot in this way can bring your whole user base down if
something goes wrong. This is *not* the way to use normal.dot.
All this seems to be because of a crappy third party application.
That is where you should be directing your efforts.

--

Graham Mayor - Word MVP

Web site www.gmayor.com
Word MVP web site www.mvps.org/word




Harry Hudini wrote:
I know that i can edit individual normal.dot files, but we need to
have a central one that is used by all users. to have to edit each
template would take ages.

There must be a way of doing it

"Graham Mayor" wrote in message
...
You *can* do it, but it will make working in Word uncomfortable for
some of the reasons Suzanne has mentioned. Open normal.dot for
editing and add the logo.


--

Graham Mayor - Word MVP

Web site www.gmayor.com
Word MVP web site www.mvps.org/word






Harry Hudini wrote:
No can do, we NEED to have our logo in the normal page in order
for the (rather poor) bespoke database package to integrate into
word.

So, can this be done ? I know that we have done it in the past.


Olly

"Suzanne S. Barnhill" wrote in message
...
There can be only one Normal.dot, and it cannot be user-created.
Only Word can create Normal.dot. Putting a logo in Normal.dot is
not
a good idea (has knock-on effects on labels, for example). Create
your logo page as a document template in the workgroup template
folder and instruct users to use that to create documents.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.

"Harry Hudini" wrote in
message ...
Hi,

I have created a template word doc which is a blank page, but
with our logo at the top. I have put this in a folder on the
network, and named it normal.dot. I have set the users USER
TEMPLATES entry in word to point to this folder. The idea being
that when a user opens word, they will get a blank page with
our logo at the top, and by having it on a network drive, i
only have to manage one copy.

Thing is, Word is always opening their default normal.dot
template. To make things stranger, if you browse in explorer to
the network template folder and double click the new normal.dot
file (which
will create a new doc based on that template) you also get the
default normal.dot file). In fact, no matter what you do with
that new normal.dot file to try to create a document from it,
Word ALWAYS opens the users local normal.dot file. If i rename
the new normal.dot file to TEST.DOT it creates lovely perfect
documents.

Whats going on? In the past we have done just this in order to
achieve the same thing.

Any ideas why this might be happening ?

--
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