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Old April 29th, 2004, 02:53 PM
Suzanne S. Barnhill
external usenet poster
 
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Default Word opening the WRONG normal.dot file

There can be only one Normal.dot, and it cannot be user-created. Only Word
can create Normal.dot. Putting a logo in Normal.dot is not a good idea (has
knock-on effects on labels, for example). Create your logo page as a
document template in the workgroup template folder and instruct users to use
that to create documents.

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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.word.mvps.org
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"Harry Hudini" wrote in message
...
Hi,

I have created a template word doc which is a blank page, but with our

logo
at the top. I have put this in a folder on the network, and named it
normal.dot. I have set the users USER TEMPLATES entry in word to point to
this folder. The idea being that when a user opens word, they will get a
blank page with our logo at the top, and by having it on a network drive,

i
only have to manage one copy.

Thing is, Word is always opening their default normal.dot template. To

make
things stranger, if you browse in explorer to the network template folder
and double click the new normal.dot file (which will create a new doc

based
on that template) you also get the default normal.dot file). In fact, no
matter what you do with that new normal.dot file to try to create a

document
from it, Word ALWAYS opens the users local normal.dot file. If i rename

the
new normal.dot file to TEST.DOT it creates lovely perfect documents.

Whats going on? In the past we have done just this in order to achieve the
same thing.

Any ideas why this might be happening ?

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