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Old April 19th, 2008, 08:08 PM posted to microsoft.public.outlook.fax
Russ Valentine [MVP-Outlook]
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Posts: 9,440
Default Can't Fax to Contacts Unless An E-Mail Address Is Defined

By local folder, do you mean a PST file or a Contacts Folder in an Exchange
mailbox?
Another thing to keep in mind is that if this was not a clean install of
Outlook 2007 and was an upgrade, your current Outlook profile is corrupt and
must be recreated from scratch before things will work correctly.
--
Russ Valentine
[MVP-Outlook]
"Ryan P." wrote in message
...
Russ Valentine [MVP-Outlook] wrote:
You're the one who said you imported these Contacts from Outlook 2003 to
Outlook 2007. If that is not the case, why did you say that?

.
.
Sorry I'm not making myself clear.

The contacts are in a public folder on the network. All these contacts
were made with Outlook 2003. My PC is the only one in the company to have
Outlook 2007. All the other software, including the OS, should be the
same.

In order to access these contacts from print-to-fax, we must copy these
contacts from the public folder to a local folder. This is strictly for
faxing (we are a construction company, and send out mass faxes to our
subcontractors regularly). All contact maintenance is done in the network
contacts folder.

Since we can't fax from the public contact list, I have no way of knowing
whether its the import/copy process or the original contact "cards" that
Outlook 2007 doesn't like. Since the PC's with Outlook 2003 are able to
do this with no problems, I tend to agree with you now that its the
transfer process.

As I said before, when I return to work on Monday, I will try to move the
contacts per the instructions in the links you provided and see if there
is a difference.