That's important new information. There is an excellent chance that is the
problem. Importing has never been the correct way to transfer Outlook data.
Doing so is a frequent cause of corruption of electronic addresses and other
information loss.
Always use the supported method for data transfer: Copy the Outlook data
file and open it in the new installation. Nothing else works.
Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/as...771141033.aspx
--
Russ Valentine
[MVP-Outlook]
"Ryan P." wrote in message
...
Russ Valentine [MVP-Outlook] wrote:
You are using a third party product that happens to include integration
with Outlook as one of its features. They alone are responsible for
supporting that integration. It appears to me they have not updated their
product to work with Outlook 2007. This is not an Outlook issue. What did
Canon say when you asked them how to integrate with Outlook 2007?
Integration with Microsoft Fax products did not change in Outlook 2007.
It does not require that a fax recipient also have an email address.
.
.
Ahh, I understand what you mean.

I have not received a response from Canon support yet on this issue.

I highly doubt they have updated the Fax driver for 2007, as its about 3
years old. I'm curious to find out exactly what changed in the way 2007
handles contact information that led to this break in the fax software.
One would think that the same contact card from 2003 would work the same
way in 2007.

Now there's an idea... Is there a known issue with importing contacts
made under 2003 into 2007? Perhaps its the contact itself that is broken,
not Outlook or the fax software? I won't be able to test this theory
until Monday, unfortunately.

I do thank you for the quick replies!