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Old July 31st, 2004, 04:32 PM
Dan
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Default outlook 03 hangs, error and won't open even in safe mode

Also under Window/Prefetch there are 3 entries for
outlook.exe does this matter? (I did a search for
outlook.exe)
Also what about the following registry?
HKEY_CURRENT_USER\Software\Microsoft\Internet Mail and
News\Mail\POP3 (and smtp) it still has a old
entry..shouldn't that have been erased? (the old entry is
mail2.gbronline.com)

-----Original Message-----Thnks for NEW solution, am

running out of options..
but it didn't change the behavior..ugh its midnite, gonna
quit for the day..here's what going on so far...
Did the deletions of all profiles in applet and recreated
a new one. started up outlook 03 and same nonsense. Box
appears in upper left saying migrating settings...(I'd
give anything to find out how to change that on not just
the 1st original startup after new install)? I haven't
been able to recreate that prompt that gives me a CHOICE!!
Anyways it hangs then creates the window to send error
message to microsoft. Does the error report contents help?
if so here they a
Exception information
Code: Oxc0000005 Flags: Oxc00000000
Record: 0x plus sixteen 0's! Address: 0x0000000001de39be
I have done a sfc /scannow also checked for errors on
hard drive.
What ever was done recently, I now cannot access my
address book via outlook express, even though it is a
different operation...not sure if that is related, now I
am without any access to my address book, contacts, email
directory!!! ugh Any help would be appreciated!
-----Original Message-----
On Fri, 30 Jul 2004 13:08:02 -0700 Dan wrote:
I am trying to figure out how to re-install 2000 (or

2003)
without transfering or updating the new software of my
original contacts emails settings etc etc.??

The best thing for you to do would be to create a fresh

profile and force
Outlook to use that instead of trying to use your

Outlook
2000 settings.

1. Right-click on the Outlook icon at the top of your

start menu and select
Properties. If that icon isn't there or it isn't the

special system icon, go
to the Users category in the Control Panel and click

Mail.

2. When you have the Mail Applet running, click "Show

Profiles" and ADD a new
one. Give it a name and click OK.

3. You will see a Wizard to set up an e-mail account.

And an account then
and follow the prompts to Finish. When the wizard

returns you to the profile
list, select your new profile as the one to always use.

4. Test Outlook to see if it will start up without

hanging.

Once you have Outlook working, you can tell it to use

your old PST (contacts,
e-mail messages, etc) very easily:

Click File|Open|Outlook Data File and select your old

PST
(which will probably
be Outlook.pst). Change the name of the folder set

to "Original Folders" then
click OK.

Click Tools|E-mail accounts, select the option to View

or
change existing
accounts, then select your original folders as the

delivery location.

When you avoid the automatic migration, you have

manually
transfer your other
account settings, signatures, and rules but you do keep

all the basic data.

--
Athena

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