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Old February 17th, 2010, 05:37 PM posted to microsoft.public.office.setup
Jeff Strickland
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Posts: 313
Default Unable to install KB943290 patch to upgrade Works 9 to Office

I'd expect a Drive D:\ in Windows Explorer that isn't a CD/DVD drive or USB
slot.



"Ira" wrote in message
...
I'm not sure. How can I check?

"Jeff Strickland" wrote:


"Ira" wrote in message
...
When I try to install this:
http://www.microsoft.com/downloads/d...displaylang=en
I get a message that reads: The feature you are trying to use is on a
CD-ROM
or other removable disk that is not available. Insert the 'Microsoft
Works'
disc and click OK.

However, Works 9 came preinstalled on my HP TouchSmart 600. Can anyone
provide a solution?



Do you have a partition that holds the Installation files?







.