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Old April 4th, 2009, 06:31 PM posted to microsoft.public.outlook.installation
Robert
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Posts: 717
Default Outlook loses control.

Help if you can. Ever since I installed Outlook connector at the direction
of Microsoft Tech support I have endured a very annoying issue. When Outlook
is running, a "scan" occurs every minute and lasts for 6 to 8 seconds. During
this time, I lose all control of my cursor. If I am typing in Word, or
replying to an email, or typing in IE or whatever I am doing, it takes total
control. It happened four times while typing this message.

To solve this I have tried to repair Office/Outlook connector; deep scanned
for spyware and viruses. Then, I clicked on a Help link on the Microsoft
website, which connected me to Omnitech. Thinking I was dealing with
Microsoft, I signed up with them for help. After over 24 hours of cumulative
time, and two separate maintenace sessions, the problem still persists.

Any ideas?