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Old May 1st, 2010, 09:44 PM posted to microsoft.public.office.setup
Jeff Strickland
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Posts: 313
Default retail purchased Office Standard 2007 product key contains "


"Buddyboy2" wrote in message
...
My retail purchased (from a military base) Office Standard 2007
25 character product key contains a quotation mark " as the 3rd
character. Trying to type in Product Key as part of installation process.
Error message reads that quotation marks are not accepted... and yet....
it
is clearly a quotation mark (confirmed by family members)..... any
suggestions as to what is going on?



There have been cases where the digits were partially obliterated, and
people had to guess from from the portion that remained what the original
character was. If you have any other characters where some portion of it
looks like it might be a quotation mark if the rest was missing, try that
character where the quote mark is. Perhaps the top of a U might look like a
quote mark, or a Y.

As the error message reports, the Quotation mark is an illegal character in
a product key.

Since the product key is incomplete or contains erroneous characters, maybe
you need to return the package and get a replacement.