Hello,

We currently have installations of Office 2000 from a shared folder,
where we just ran setup for disks 1 and 2 to install them on each
computer.

I have recently setup an administrative installation point to deploy
Office 2003 through a group policy which also uninstalls Office 2000.

This all works on my test computer in the test org unit fine. The
problem is the installation doesn't delete the existing shortcuts on
the desktop for Office 2000, so there are now 2 sets of icons for each
app, the older set doesn't work.

When I try to delete the shortcuts as the user, I get the following:

"Cannot delete Microsoft Access: Access is denied.

Make sure the disk is not full or write-protected and that the file is
not currently in use."

How have you all dealt with this? Do you delete any office shortcuts
before deploying office 2003 via a script, and if so how did you
identify them? Is there something I can run after installation to
remove these?

Thanks,
Jesse