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Old February 6th, 2010, 06:24 PM posted to microsoft.public.office.setup
Jeff Strickland
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Posts: 313
Default Office Professional '07 UPGRADE

I was doing an upgrade from Office Pro '03 to '07, and hit an error calling
for C:\TEMP\SKU011.CAB. The CAB was not anywhere on the machine so I copied
the file from another machine to the TEMP folder, then another CAB, then
another.

I'm not sure where the files went, but I had them on another machine so I
copied the entire folder from one machine to the other, and the upgrade
finished okay.

It ran a bit on the slow side, but I'm thinking this is a hardware issue not
a file location issue.

It's a bit of a pain to have the qualified base for an upgrade installed and
running, and have the Installation Support Files missing. It seems that one
must REINSTALL the qualified base to ensure the files are in place to
support the Upgrade. Why would MSoft assume that people would keep CAB files
after an aplication is installed and running? If a file inside of a CAB is
needed, then it ought to be installed already, not extracted from the CAB
during an Upgrade.

MSoft must hate its customers. On the other hand, I could have made $150 to
install the upgrade if this was a paying customer instead of a family
member.