Suzanne, Thanks, yeah, that was the name I was looking for! Quick Access
Toolbar (QAT)

Koja and Whisper, Can you tell me how many buttons you have in the Quick
Access Toolbar (QAT)? How many have you added etc..?

Koja, let me know before you ty to reinstalling office. reinstalling word
did nothing for me, so don't bother. and no, I don't think the version has
anything to do with it.

I may have an answer, but let me know regarding the question above.

JT