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Old July 16th, 2009, 11:25 PM posted to microsoft.public.word.mailmerge.fields
Russ Valentine [MVP-Outlook]
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Posts: 1,106
Default Word 2003 doesn't see Outlook 2003 Contacts

Some corrections are necessary to your post. A PST file from Outlook 97
would have worked perfectly well had it been transferred correctly and then
connected correctly to the Outlook Address Book Service. Instructions for
doing so abound in the KB and in the Outlook groups.
Creating a new PST file is fine, but you would never populate it by
importing data from another PST file. You should copy data from one file to
the other while both are open in the Outlook profile.
--
Russ Valentine
[MVP-Outlook]
"Scott M." wrote in message
...
The problem was that an older .pst file (from Outlook 97) was copied over
for use in Outlook 2003 and Outlook 2003 could not properly make the
contacts available to Word 200 for the purposes of Mail Merge.

The soluion was to remove the old .pst and create a new .pst and then
import the old data into the new .pst.

-Scott

"Scott M." wrote in message
...
In Word 2003, during the Mail Merge wizard, my Outlook contacts are not
showing up, when Outlook is selected as the data source (BTW Outlook 2003
as well).

The contact folder in Outlook does have its property set to act as an
address book.

Thanks