Been a while since I've actually played around with installing Outlook & BCM
myself and then had different variations. After making a backup of your
system - jus re-installing from your original setup CD's should be all that
you need. Whether or not you'll get your BCM data back depends a great deal
on whether or not your original files got deleted in the exercise as well
(simply re-installing Outlook doesn't cause your data to be lost but as
mentioned, but don't recall the recovery process for BCM off-hand since it's
not something we focus on for product development).
Karl
__________________________________________________ _
Karl Timmermans - The Claxton Group
ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter
"Power contact importers/exporters for MS Outlook '2000/2007"
http://www.contactgenie.com
"Kimitt" wrote in message
...
Wow, that pretty much answers everything. Thanks so much for all your
help!!!
One last question:
How do I just reinstall install BCM without wiping out Outlook?
To be honest, I am a less than excited about the prospect of handing this
computer over again to anyone else...
"Karl Timmermans" wrote:
You'll need to re-install BCM.
You should also tell IT that in future they should be aware of what's on
the
system before killing everything, especially services installed by
applications such as BCM.
Whether or not you'll regain access to your old BCM database will likely
depend on how complete a purge was conducted on your system and what, if
any, data backups were done (an activity I'd suggest handing over to IT).
The MSSQL$MSSMLBIZ service is installed/used by BCM.
Karl
__________________________________________________ _
Karl Timmermans - The Claxton Group
ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter
"Power contact importers/exporters for MS Outlook '2000/2007"
http://www.contactgenie.com
"Kimitt" wrote in message
...
Yes, and these are the errors I get everytime I start up Outlook:
"Business Contact Manager cannot be loaded.
This action cannot be completed because Business contact Manager cannot
access the database.
Service MSSQL$MSSMLBIZ was not found on computer.
Do you want to change the database configuration?"
(get 3 screens of that everytime, not sure why...)
When I click to change the configuration, I get this error:
"This action cannot be completed because Business contact Manager
cannot
access the database.
Service MSSQL$MSSMLBIZ was not found on computer."
Then I check "Select an existing database"
"type the name of the computer where the existing BCM database is
stored,
and then click CONNECT."
When I click connect
It gives me an error sound and then says:
BCM for Outlook:
"Cannot find the selected database. Verify that the network and the
computer on which the databases
are located are available, and that you have permission to access."
My SQL was not acting properly, which is why they uninstalled then
reinstalled it, but I am hoping that somewhere on my computer is a SQL
back
up or something I can use to rebuild or reconnect the BCM.
Is there any hope?
Thanks, Karl.
"Karl Timmermans" wrote:
#1) Are you by chance using Outlook with BCM? If your IT dept wiped
out
all
things related to SQL then you would no longer have any access to your
contacts which are maintained in an SQL database (at least for the
version
of Outlook you're using) and which in turn would explain why things
turned
problematic.
#2) If you are not using BCM - then only most logical cause of the
problem
would be a custom form with custom code that is somehow tied to an SQL
database.
Outlook, by itself (other than BCM as noted above) is not affected by
anything SQL.
Karl
__________________________________________________ _
Karl Timmermans - The Claxton Group
ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter
"Power contact importers/exporters for MS Outlook '2000/2007"
http://www.contactgenie.com
"Kimitt" wrote in message
...
IT got into my computer to repair my SQL server program. They ended
up
uninstalling then reinstalling the program. I believe I probably
have
an
updated versionat this point.
Now I am getting error messages and am unable to use ANY of my
contacts.
IT has no idea why the SQL program would be effecting my contacts.
Any thoughts?