Hello Kirsten,

you have just displayed so called non printing characters that are usually
empty spaces but sometimes can mess up the structure of your document.

To learn how to show/hide them and how to use them to your advantage, see
link bellow:
http://www.mswordhelp.com/2010/05/mi...w-to-use-them/

I hope it helps

If not, contact me via my website

Mike
http://www.mswordhelp.com
how to microsoft word; philosophy, tutorials, tips and tricks