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Old June 5th, 2004, 10:12 PM
Mary Sauer
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Default Continual Error 1321 Trying to Install Office 2003

Do you have Norton? Disable "Script Blocking" and in options, disable Office Plug-ins
before you install.
This document is for 2000 but it addresses your issue
Various Error Messages When MSI File Creates and Modifies Files and Registry Keys
http://support.microsoft.com/default...b;en-us;232143

http://www.appdeploy.com/faq/msi_err...tail.asp?id=84

What is WISPTIS.exe? It is “Microsoft Tablet PC Platform Component”.


--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com
"Chad Harris" wrote in message
...
One main question I have is can you custom install office to the point of
keeping one file or folder from installing which is my snag?
Are there any 2003 resource kit tools that will help you do this? Will
using Office 2003 Editions Resource Kit
Ork.exe

or

Office 2003 Setup.exe (Enhanced Version)
EntSetup.exe 2/24/04 Approximate file size: 210 KB
A self-extracting executable (EXE) file that contains Office
2003 Setup version 11.0.6176.0. For more information about the benefits of
this enhanced version, see New Setup.exe Fine Tunes Local Caching.


help me keep from installing wisptis.exe?


I posted this in the setup forum but from what I can tell the Setup group
has *no one responding to setup problems.* It does have miscellaneous
Office problems posted there that could be posted here where people who are
regulars here with help help with non-setup problems over there.

Every time I try setp, with of course AV off and even with an "msconfig
clean boot, I get a 1321 setup error. Is it possible to custom install
and tweak to the file level to leave out wisptis.exe, and is it possible to
install in Safe Mode or do you lose the MSI in Safe Mode or something else
needed to run the Office setup? I have tried naming these 3 files to"
.old":
C:\Config.MSI file
Mapi32.dll
MAPI.dll

*Every time I try setp, with of course AV off and even with an msconfig
clean boot, I get the setup error with a diffent numbered C:\Config.MSI
file number. Is it possible to custom install and tweak to the file level
to leave out wisptis.exe, and is it possible to install in Safe Mode or do
you lose the MSI in Safe Mode or something else needed to run the Office
setup?*

MOS 2003 Pro install setup error on Win XP Pro SP1. I was having trouble
getting the BCM add-in to associate with OL 2003. I was asked to uninstall
BCM and MOS 2003 Pro and then to reinstall MOS 2003. MOS 2003 was working
fine. With support help from MSFT Office specialist (not Convergys) we
meticulously deleted the appropriate reg keys and files. We were going to
use the Windows Installer Cleanup Utility, but it didn't list MOS 2003 so we
did it manually.

http://support.microsoft.com/default...b;en-us;290301
I am getting the following setup errors and setup stops when trying to
install wisptis.exe. Wisptis.exe is unfortunately installed with MOS and it
works with tablet PC. If you don't have a tablet, it stubbornly starts and
helps itself to CPU. Just ending it as a process or trying to use msconfig
won't stop it. A CPU gobbler that far and away most of the population
dosn't need as a gift from the MOS developers and product team with every
Office installation is ridiculous, but someone at Redmond made that call.
These two links context how to get rid of it and I used one of these tools.
They work and wisptis.exe disappears from your procdesses. Now I think this
is causing me problems on the reinstall.

I took steps here to uninstall wisptis.exe and use the wisptis tool:

http://www.longhorn.be/modules.php?n...op=MostPopular

http://www.boredguru.com/modules/new...d=193&forum=24



I'm getting this Error: Error 1321: Setup cannot modify the file
C:\Config.MSI 3a5322.rbf. Verify that the file exists (it doesn't) in your
system and that you have sufficient permission to update it. Should I
search for this to download it? Could it possibly have been eliminated iin
getting rid of the wisptis.exe annoyance?

File Extension Details for RBF: Roll Back File Backup of existing file
stored in hidden CONFIG.MSI directory.

http://filext.com/detaillist.php?extdetail=RBF (3rd entry down)

KB that superficially references setup problem by referring to one registry
value:
http://support.microsoft.com/default...b;en-us;232143

This KB deals with the error in Office XP and recommends checking a registry
value here. My value is correct and conforms with this solution:

HKEY_Local_Machine/Software/Microsoft/Windows NT/CurrentVersion/Winlogon
1.. In the right pane, right-click AllocateCDRoms, and then click Modify.
2.. In the Value data box, type 0 (zero), and then click OK.

3.. Would appreciate if anyone has suggestions as to how to overcome this
setup error.

TIA,

Chad Harris