Now I understand why you referenced the KB - I skimmed it and must
have missed the warning at the end. Sorry about that - all of this is
new territory right now. :-)

Actually, I think I picked up on: "Therefore, if you cannot remove
2007 Office suites, check the Microsoft Office newsgroups for
information about how to manually remove 2007 Office suites from the
computer." and overlooked the warning. (I won't share my thoughts on
reading the note - but it was definitely a distraction. lol)

Anyway, I suspect it's due to B2TR getting delivered as a patch and
the Windows Installer would only remove B2 and the B2TR references
would remain. I'll have to ask around to make sure for future
reference, though.

Prior to the creation of the Windows Installer Cleanup utility I
experimented with manually deleing the entries. While it worked I
wasn't sure it would be that easy! What I wasn't considering were the
other references to the GUID in the Registry. So manual removal can be
done but all references should be deleted as well - the Windows
Installer Cleanup utility will remove all of them. So...right now
that's the only thing I wonder about on removing the references
manually - that others may have been left behind.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Milhouse Van Houten" wrote in message
...
I was leery of of the collateral damage of using the Cleanup utility,
particularly with the warning in the Readme ("NOTE: The Windows
Installer Clean Up Utility should not be used to remove the 2007
Microsoft Office System installation information), so I tried some
last-ditch efforts before resorting to it (my first-ditch efforts are
too numerous to mention).

I noticed that even right-clicking one of the individual MSIs and
clicking Uninstall yielded the same "patch package could not be
opened...", so that wasn't an option, either.

Then I found this post:
http://groups.google.com/group/micro...a4fcd9 3f9db3

The key part of it was this:
1) you might want to try deleting the key:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Prod ucts\{product guid
for office 2000}\Patches

I tested it on the two OneNote instances first to see if it had any
effect (OneNote was a separate install), and remarkably, deleting
the two 'Patches' branches for OneNote allowed the uninstall to
actually get off the ground and work.

I then did the same for the 10 (or so) remaining 'Patches' entries
for the rest of Office, then ran the main uninstall, and that
worked, too.

Remarkable. This may have been much the same thing the Cleanup
utility would have done, but at least this way I knew what was
happening. There was a little bit of mop-up work to do afterwards,
but nothing that significant.

I truly hope that MS doesn't try one of these massive "Refresh"
patches with the next beta, as they've done with the betas for 2003
and 2007 (at least). When it works it works, when it doesn't it's a
spectacular mess. They should just release a fresh build (as they
supplied the press: they could install B2TR fresh), not a patch.

Thanks

"Beth Melton" wrote in message
...
I'm not 100% certain it will work, since I haven't tried it myself,
but all the Windows Installer Cleanup does is zap the installer
entries in the Registry - it doesn't remove any application files.

In your error log it has: "MSI(INFO): 'This patch package could not
be opened" which indicates the issue lies in the Windows Installer
entries. Here's another KB if you want to take a look at it as
well:
http://support.microsoft.com/kb/295823

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Milhouse Van Houten" wrote in message
...
Is that good to use with Office 2007?
http://support.microsoft.com/default...b/923718/en-us

"Beth Melton" wrote in message
...
If I'm not mistaken, if you turn on "Show Updates" then B2TR is
listed separately.

If the installer files are missing then see if Windows Installer
Cleanup utility works for you. Use it to remove only the
references to the Office 2007 beta version. Once that is complete
then you'll need to reinstall the beta to point the Windows
Installer to your installation CD so you can then uninstall
Office:
http://support.microsoft.com/?kbid=290301

Please post all follow-up questions to the newsgroup. Requests
for assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Milhouse Van Houten" wrote in message
...
I chose "Microsoft Office Professional Plus 2007 (Beta)" from
Add/Remove -- I don't think there's a way to uninstall just the
patch, since it replaces the B2 files wholesale.

Forgot about the log, but now that I look at it, the key part
seems to be this section. It's apparently looking for the Beta 2
files in a
"D:\WINDOWS\Installer\$PatchCache$\Managed\3012000 0-0011-0000-0000-0000000FF1CE"
directory, which isn't there for me. I do still have the B2 CD,
so it's too bad that it can't draw from that. I'm not sure what
should go in the directory, however, to get the uninstall to
work.

Catalyst Package Uninstall...
Package: ProWW
Package Code: {30120000-0011-0000-0000-0000000FF1CE}
Command Line: REBOOT=ReallySuppress LAUNCHEDBYSETUPEXE=1
SETUPEXEINSTALLUILANGUAGE=1033
SETUPINTLDLLDIRECTORY="D:\DOCUME~1\Home\LOCALS~1\T emp\Setup0000044c\"
Cannot locate any local install source for package
{30120000-0011-0000-0000-0000000FF1CE}. Original source will be
required for roll back on uninstall
MSI(INITIALIZE): '(null)'
MSI(COMMONDATA): '1: 0 2: 0 3: 1252 '
MSI(INFO): 'This patch package could not be opened. Verify that
the patch package exists and that you can access it, or contact
the application vendor to verify that this is a valid Windows
Installer patch package.
D:\WINDOWS\Installer\193596.msi'
MSI(TERMINATE): '(null)'
Log level changed from: Standard to: Verbose
Error: Failed to configu ErrorCode: 1635(0x663).

"Beth Melton" wrote in message
...
Did you try uninstalling the B2TR patch or did you try
uninstalling B2? Make sure you are uninstalling B2 rather than
the patch.

If that's not it then check your error log and see if you can
determine the cause of the failure.

Please post all follow-up questions to the newsgroup. Requests
for assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Milhouse Van Houten" wrote in message
...
Any advice on what to do if Office 2007 B2TR uninstall fails?
About a minute after starting, it just quits and says that the
uninstall was not completed.

I have quite a tidy XP SP2 system, my Temp directory is clear,
and I've just rebooted as well.

What's the next step?

"Patrick Schmid [MVP]" wrote in
message ...
No. You need to remove all Office 2007 beta versions before
installing 2007 RTM.