When you created a new profile, did you give it a unique name?
Look in Tools Account Settings Address Books
Does the Outlook Address Book Service appear there? It should. If not, add
it.

--
Russ Valentine
[MVP-Outlook]
"Peterfar" wrote in message
...
Hi Russ. The problem started when I migrated all my files from one PC to
another using the Windows Vista file transfer facility. is that my
contact
information does not appear in the Outlook address book i.e. All my
contact
information is up to date and available in the 'Contacts' view, but if I
go
to the 'Mail' view and click on the address book tab, there is nothing in
the
address book. Likewise, if I click on the 'To' or 'CC' or 'BCC' tabs on a
new mail message, it does not bring up any names.
I have followed this whole thread as far as possible and have tried
creating
a new mail profile and then changing the default folder as suggested by
yourself in the thread and also followed the steps given by 'Bham Sue' in
her
posting in this thread. However, no matter what I do, when I get to the
last
step - that is, going to the 'Contact Folder'/'Properties'/'Address Book'
tab, I am unable to check the box 'Show as Address Book' because it is
greyed
out. Thanks so much for your assistance on this as this issue is giving
me
more grey hair than I already have:-).

"Russ Valentine [MVP-Outlook]" wrote:

This is a long and old thread which contains many posts. Could you state
exactly what problem you are having and which steps you've used to
correct
it? I can't decipher that information from your post, and we'd need to
know
that to tell if you're doing anything wrong.
--
Russ Valentine
[MVP-Outlook]
"Peterfar" wrote in message
...
Hi Russ. This is my first time posting on a web community, so please
forgive
me if I am not using the right terminology. I am using Outlook 2007
and
have
exactly the same problem. I have read this and other group postings
and
have
followed your suggestions, including using the 287563 article
suggestions
and
creating a new Outlook profile as you suggest. I still cannot see my
contact
information as an address book. Perhaps (most probably) there is a
step i
have omitted, and i would be very grateful if you can assist me.
regards

"Russ Valentine [MVP-Outlook]" wrote:

1. Create a new Outlook profile (which will create a new, empty data
file
as
its default).
2. Add whatever email _accounts_ you want to that profile (which I
assume
is
what you meant when you said you "used one of my current email
addresses").
3. Open your previous Outlook data file in Outlook and set it as your
default.
4. Restart Outlook.
5. Close the new, empty data file the Outlook created by default when
you
created the new profile.
6. Make sure your Contacts Folder is enabled as an email address book
in
its
properties.

--
Russ Valentine
[MVP-Outlook]
"Christa" wrote in message
...
I have had this same problem since i switched computers back in
December.
I
think I'm just about to the point where it may actually work. But
I'm a
little confused here.... I created a new user via the mail / control
panel.
I used one of my current email addresses to do so. Which is also in
my
other
folder. I have 4 other (total of 5) email's set up as pop accounts
in
the
old profile. Which worked fine except for the address book not
showing
the
contacts. Since i imported everything via the data transfer cable
initially, i'm not sure where / how to find the settings so that
everything
will transfer to the new profile account.
If I do as stated from this last post, "open your old PST file"
....
should
this be done under the new profile or old? I assumed New..... Soooo
I
click
on that and it opens folders... microsoft... Outlook.... from
there
on
the
right side, i have a folder titled accounts and under that i have 9
other
files all titled outlook (1.2.3.4. etc...) they are all type .pst.
I'm
not sure how they all got there, I'd assume from trying so many darn
times
to
create the new profile to merge as I've read before.
I click on one and ok... I can now open my sub folders for each of
the
accounts as i had set up in the old profile. BUT.... There are no
accounts
showing in the list except for the new one.

This is driving me crazy!!

"Russ Valentine [MVP-Outlook]" wrote:

Of course. Only you should never import a PST file. When you create
your
new
profile, it will create a new, empty PST file as its default. All
you
need
to do is open your old PST file in Outlook (File Open Outlook
data
file...), set it to be the default, then restart Outlook and close
new
empty
PST file.
--
Russ Valentine
[MVP-Outlook]
"deekramer" wrote in message
...
Thank you for this posting! I have been trying for a month to
figure
out
why
after getting my new machine with Vista & MS Office 2007 then
migrating
my
datafiles/setting from old machineto new one that the Outlook
Address
Book
was grayed out and I could not link my contacts to my address
book.
A
support
person at Microsoft said I did not move my csv file and that was
why
I
could
not get my address book to work even through I could see the
contacts
in
my
contact list. It did not make sense to me so I started web
research
on
this
issue and finally cam on your answer. My question is if I delete
the
current
profile and add a new one to make the Outlook Address Book
visible,
can
I
still use the same information from the old profile for the new
one
and
import my old pst file?

"Russ Valentine [MVP-Outlook]" wrote:

Yeah. We were thrilled to discover that one.
--
Russ Valentine
[MVP-Outlook]
"Brian Tillman" wrote in message
...
Russ Valentine [MVP-Outlook] wrote:

There's a bug in Outlook 2007. You can no longer remove the
Outlook
Address Book service and re-add it to repair the service. All
you
can
do is create a new profile.

I haven't explicitly tried that in my copy of OL 2007. What a
bummer.
--
Brian Tillman