I have had this same problem since i switched computers back in December. I
think I'm just about to the point where it may actually work. But I'm a
little confused here.... I created a new user via the mail / control panel.
I used one of my current email addresses to do so. Which is also in my other
folder. I have 4 other (total of 5) email's set up as pop accounts in the
old profile. Which worked fine except for the address book not showing the
contacts. Since i imported everything via the data transfer cable
initially, i'm not sure where / how to find the settings so that everything
will transfer to the new profile account.
If I do as stated from this last post, "open your old PST file" .... should
this be done under the new profile or old? I assumed New..... Soooo I click
on that and it opens folders... microsoft... Outlook.... from there on the
right side, i have a folder titled accounts and under that i have 9 other
files all titled outlook (1.2.3.4. etc...) they are all type .pst. I'm
not sure how they all got there, I'd assume from trying so many darn times to
create the new profile to merge as I've read before.
I click on one and ok... I can now open my sub folders for each of the
accounts as i had set up in the old profile. BUT.... There are no accounts
showing in the list except for the new one.

This is driving me crazy!!

"Russ Valentine [MVP-Outlook]" wrote:

Of course. Only you should never import a PST file. When you create your new
profile, it will create a new, empty PST file as its default. All you need
to do is open your old PST file in Outlook (File Open Outlook data
file...), set it to be the default, then restart Outlook and close new empty
PST file.
--
Russ Valentine
[MVP-Outlook]
"deekramer" wrote in message
...
Thank you for this posting! I have been trying for a month to figure out
why
after getting my new machine with Vista & MS Office 2007 then migrating my
datafiles/setting from old machineto new one that the Outlook Address Book
was grayed out and I could not link my contacts to my address book. A
support
person at Microsoft said I did not move my csv file and that was why I
could
not get my address book to work even through I could see the contacts in
my
contact list. It did not make sense to me so I started web research on
this
issue and finally cam on your answer. My question is if I delete the
current
profile and add a new one to make the Outlook Address Book visible, can I
still use the same information from the old profile for the new one and
import my old pst file?

"Russ Valentine [MVP-Outlook]" wrote:

Yeah. We were thrilled to discover that one.
--
Russ Valentine
[MVP-Outlook]
"Brian Tillman" wrote in message
...
Russ Valentine [MVP-Outlook] wrote:

There's a bug in Outlook 2007. You can no longer remove the Outlook
Address Book service and re-add it to repair the service. All you can
do is create a new profile.

I haven't explicitly tried that in my copy of OL 2007. What a bummer.
--
Brian Tillman