I tried repairing the installation... no change.
I tried updating the installation using the add/change feature... no change.

Specifically, this is what is happening... (It's very strange.)

I have a "?" help symbol, and when I click it the help box opens.

If I type something into the search box and press the Enter key, nothing
happens.

If I click the little book symbol, the table of contents opens.

If I click on an item in the table of contents, the sub-menu opens in the
table of contents.

If I click on a sub-menu item (one with a "?" symbol next to it), nothing
happens.

In other words, it looks as if everything is there and should be working,
but I'm not able to actually get any help!

If you have any further ideas about how to fix this, I'd be very grateful!
:-)

Thank you,

~quitelikely



"Jeff Strickland" wrote:

If they worked once but do not work now, then they ought to still work
unless somebody has been in your PC deleting files or altering Registry
settings.

I suppose that either way, you have to repair the installation ...