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Old April 10th, 2009, 03:06 PM posted to microsoft.public.outlook.installation
neo [mvp outlook]
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Posts: 1,551
Default Outlook 2007 won't work with Hotmail

Odd, an .OST implies that you are working an exchange account. You did
create everything by hand under the new account and not use any utilities to
try and import settings from the old userid, right?

"Mike M" wrote in message
...
If I create and switch to another user ID:
Nothing works in Ooutlook anymore. No POP3 or HTTP account. I got the
following error when I try to access Hotmail account: "The set of folders
can
not be open. The information store could not be open". I got the following
error when i try to open an pop account: "The set of folders can not be
open.
The file C:\ Document and settings\.....\Outlook\mike.ost is not an
offline
folder file".

Another odd thing is that in my Data files I got two accounts: pop and
Hotmail. If i try to remove Hotmail is telling me that I have to use
E-mail
tab, but in E-mail tab there is no account set with Hotmail. If I press
"Settings" and try to reset the password, it would not recognize my old
password although i know is good cause it is working on-line..

Any other thought?
Thank you,
Mike

"neo [mvp outlook]" wrote:

Odd, have you tried creating a new Outlook mail profile (don't copy the
old
outlook mail profile) via the mail applet in the control panel? If this
fails, I would ask if you could try a new operating system user id. The
reason why is that we need to determine if the problem is as you say a
registry problem, but is it specific to your userid or is it system wide.


"Mike M" wrote in message
...
OK. I install it but nothing happened. Still my Outlook 2007 is not
working
with Hotmail.
Is just my suspicion that there is a registry key controlling the way
Outlook and OutlookExpress connects and get mail from Hotmail, and i
may
need
to reset that key (if is that simple).
Let me mention again that Outlook 2007 and OutlookExpress on my
computer
does not work with Hotmail but Windows Live mail does.

Any other suggestion?

Thank you,
Mike

"neo [mvp outlook]" wrote:

Do you have the latest connector installed?

http://www.microsoft.com/downloads/d...displaylang=en

"Mike M" wrote in message
...
After deleting my Hotmail data file from Outlook to reinstall the
Hotmail
account, Outlook is not able to connect to Hotmail anymore getting
stuck
at
asking again and again my password. What I noticed is that the
password
box
has a SPACE at the beginning of it that I can not delete. Even If I
do
it
manualy, (there is no space in the password box in this case) the ID
and
Password box comes up asking me the password again. Outlook express
gives
the
same error. Windows Life Mail though works fine with Hotmail. I
tried
reinstalling the Office with no success. What can it be wrong on my
PC?

Thank you,
Mike