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Old June 1st, 2007, 01:16 PM posted to microsoft.public.outlook.installation
C G
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Posts: 1
Default Outlook displays two identical Personal Folders

Hi!
This is more than a year after your last post and about 3 months after the
last post in this discussion. I have been through all the threads and
discussions, and am thankful for your assistance to various folk on this
problem.

I tried creating a new profile and directing my mail to it, but I still get
2 indentical Personal Folders. Is there no way out?


"Russ Valentine [MVP-Outlook]" wrote:

I quite agree. While this is not a "bug" per se in that Outlook is operating
as designed, it is a very poor design indeed. This problem has existed in
every version of Outlook, but became more pronounced in Outlook 2003 because
it was the first version that forced the creation of a new, default PST with
every new profile. Thus, every new profile is faced with the need to migrate
another PST which can only be done using the supported method of opening
another PST file and setting it as the default(and _never_ by importing and
exporting).
Migrating PST files is a real weak point in Outlook. Probably one of the
reasons it never gets corrected is that it is mostly a cosmetic problem. The
existence of a second reference to a PST file in a profile rarely if ever
causes any real problems.
--
Russ Valentine
[MVP-Outlook]
"MichelleB" wrote in message
...
I hate to bring this subject up again. But after reading all of the posts
on
this issue, is it not more than possible that Outlook 2003 has a bug in
it?
I have used Outlook since it first hit the market years ago and never had
this particular problem. We have a brand new computer, newly purchased
Office 2003 installed and guess what Outlook did. 3 Personal calanders
ghosted on top of one another. 2 Personal contacts and so forth.
Everything
is duplicated and triplicated. I did what Mr Russ Valentine said to do
and
created a new profile. That worked! No more dups. I exported my info
from
my old computer, imported it into the new computer (via a network). In
the
Outlook Profile everything duplicated. Of course, the initial set of
folders
were in duplication to begin with. When I created a new profile, I did
the
exact same transfer of information and only 1 folder per import came up.
So
draw your own conclusions as to whether this is owner/operator error or
not.
As for me, this is a software error that needs corrected at Microsoft.

"Russ Valentine [MVP-Outlook]" wrote:

Was there some other solution you would care to include with your
explanation?
--
Russ Valentine
[MVP-Outlook]
"samareth" wrote in message
...
After reading the various posts I thought it was important to add a
top-level
post explaining what I know. The explanations provided were all wrong.
The
actual error has to do with whether Outlook 2003views the file as a one
time
source of data or if it incorrectly thinks that you will be using the
file
as
a data file in an ongoing basis. If the second choice is falsely
indicated
it
provides you with an interface for working with the folders in the
other
file. You could in theory simply drag and drop e-mails from one set of
folders to the other. This corupted setting for saved pst files also
shows
up
sometimes if you choose to Archive you Personal Folder. The fix
presented
by
others works simply because you disconnect the file from the list of
data
files Outlook thinks it needs to work.
"Doreen" wrote:

On a new computer, I have done a fresh install of Office 2003. Outlook
displays two identical copies of the Personal Folders. Changes to one
are
reflected in the duplicate. There is only one .pst file. I have
removed
and
reinstalled Outlook to no avail.

I would like to know what might be causing this duplicate folder to
display
or how it could be removed. Thank you.