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Old October 5th, 2006, 08:31 PM posted to microsoft.public.outlook.installation
MichelleB
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Posts: 3
Default Outlook displays two identical Personal Folders

I hate to bring this subject up again. But after reading all of the posts on
this issue, is it not more than possible that Outlook 2003 has a bug in it?
I have used Outlook since it first hit the market years ago and never had
this particular problem. We have a brand new computer, newly purchased
Office 2003 installed and guess what Outlook did. 3 Personal calanders
ghosted on top of one another. 2 Personal contacts and so forth. Everything
is duplicated and triplicated. I did what Mr Russ Valentine said to do and
created a new profile. That worked! No more dups. I exported my info from
my old computer, imported it into the new computer (via a network). In the
Outlook Profile everything duplicated. Of course, the initial set of folders
were in duplication to begin with. When I created a new profile, I did the
exact same transfer of information and only 1 folder per import came up. So
draw your own conclusions as to whether this is owner/operator error or not.
As for me, this is a software error that needs corrected at Microsoft.

"Russ Valentine [MVP-Outlook]" wrote:

Was there some other solution you would care to include with your
explanation?
--
Russ Valentine
[MVP-Outlook]
"samareth" wrote in message
...
After reading the various posts I thought it was important to add a
top-level
post explaining what I know. The explanations provided were all wrong. The
actual error has to do with whether Outlook 2003views the file as a one
time
source of data or if it incorrectly thinks that you will be using the file
as
a data file in an ongoing basis. If the second choice is falsely indicated
it
provides you with an interface for working with the folders in the other
file. You could in theory simply drag and drop e-mails from one set of
folders to the other. This corupted setting for saved pst files also shows
up
sometimes if you choose to Archive you Personal Folder. The fix presented
by
others works simply because you disconnect the file from the list of data
files Outlook thinks it needs to work.
"Doreen" wrote:

On a new computer, I have done a fresh install of Office 2003. Outlook
displays two identical copies of the Personal Folders. Changes to one are
reflected in the duplicate. There is only one .pst file. I have removed
and
reinstalled Outlook to no avail.

I would like to know what might be causing this duplicate folder to
display
or how it could be removed. Thank you.