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Old December 29th, 2004, 08:19 PM
Felix D
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I'm having the same trouble. I get a popup that says "An error occurred
while trying to launch the Remove Hidden Data Tool. Try reinstalling." only
when I start Word.

Virus and everything is also exited. I have the 2 auto exec files in the
add-in, but it does not install the add-in rhd.dot. After I add it manually,
it doesn't remain once I click "OK" and finalize installation of the .dot

Another thing that I notice: I am unable to add the command "Remove Hidden
Data..." in the file menu - because it doesn't even appear as an option in
the command list. I think that this problem is ultimately related to this
issue.




"Bob Buckland ?:-)" wrote:

Hi Tom,

In addition to Beth's comments you can run
the tool from a command line in Start=Run.
More information on that is in the Readme .htm
file in

drive:\Program Files\Microsoft Office\Remove Hidden Data Tool\1033\offrhdreadme.htm

If you have Winzip (or equivalent) you can right click
on the RHDTool.exe download and choose 'open with Winzip'
and inside that archive open RHD.CAB to get to the .htm
readme file and manually extract the files.

Are you using U.S. English (1033) as the default on
your system? Have you installed Service Pack 1 on Office 2003?

======
"Tom Ker" thomasDOTkerA@ThighmarkDOTcom wrote in message ...
Windows 2000 SP4, Office 2003, RHD 1.1

Any known reasons why the RHD tool won't install properly on this system?

When I open an Office product after attempting to install the tool I get the
message that it did not install correctly and I should try again. It never
works.

Thanks,

Tom
--
Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

Office 2003 Editions explained
http://www.microsoft.com/uk/office/editions.mspx