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Old May 24th, 2010, 08:16 PM posted to microsoft.public.outlook.installation
BakxM
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Posts: 7
Default problem when starting Outlook 2010



"BakxM" wrote in message
...
Hi all,

After installing Office 2010 (RTM) I get the following error when trying
to run Outlook:

'Cannot start MS Outlook. Cannot open the Outlook window'

This seems to be a weird problem, as I have read serveral other postings
referring to this problem but none of the solutions mentionend seems to be
applicable for me. This is what I've tried:

- removed office14 per KB928218
- removed leftovers of a 2010Beta installation with a MS tool called
'Windows Installer CleanUp'
- removed all mail and data -accounts with 'ControlPanel Mail'
- removed all 'c:\user\..' -Outlook related folders
- reinstalled Office2010 (14)
- tried to start Outlook.exe /resetnavpane

Same problem...
However... Outlook2010 is starting fine in Safe-mode when holding down the
CTRL key at startup.
All the other 2010 apps seem to run/startup fine

Are there any log-files or diagnostic -regkeys that can be invoked to get
some more detail as to what is bugging me?
Config: Win7 x64 / Office2010 x64 RTM

Regards,
Marcel

Just a little follow up, as the issue is resolved.

Came across a post from someone who suggested to install the office -app
with the 'administrator' user, rather than an account with
'administrator'-priviliges. I have a 'normal' user account that i created
for using my PC.
I logged on as Administrator, did the office 2010 install, started each
application (Word, Outlook, Excel etc) to be sure the installation was
succesful. After that I logged off the administrator and logged on with my
normal user-account (which is member of the administrator group!). Each and
every Office 2010 app now runs fine, without ever getting the
'Configuring...' message, or reporting missing DLL's

regards,
Marcel