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Old March 14th, 2010, 01:30 AM posted to microsoft.public.office.setup
LD55ZRA
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Posts: 228
Default Problem with installation of Microsoft Office Enterprise 2007


Have you tried removing everything from the registry hive manually for
Office 12? Have you got anything else in the Office 2007 family that
actually worked. for example, did you have Outlook 2007? If not then I
suggest delete everything from the registry hive by going to Start run,
Regedit

Go to HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Office/12.0
Now delete this completely.

Then launch windows Explorer and then go to:
C:\Program Files\Microsoft Office\Office12
Again delete everything.

This should clear most things that affects installations of new
applications.

I suggest first back up the registry before doing anything as if something
goes wrong like you delete the wrong key, your other applications may not
work.

To back registry read this article:

http://support.microsoft.com/kb/322756

caveat
PLEASE NOTE THE ABOVE DOCUMENT IS FOR WINDOWS XP. IF YOU HAVE VISTA OR
WINDOWS 7 THEN SEARCH FOR APPROPRIATE DOCUMENT.
/caveat

hth


"JHeres" wrote in message
...
L.S.

I have problem with re-installing Microfost Office Enterprise 2007. With
the
help of Google I discovered that a part of the problem were the remnants
of
the former installation that didn't show up in the "Software" window, and
I
removed them using Windows Install Cleanup. Now the installation process
is
proceeding further that before, but still cancels at a certain point,
restarting the computer doesn't seem to help.

In the "SetupExe"document in my \Temp map the following frase seems to
point
at the error in the installation:

Log level changed from: Standard to: Verbose
Error: Failed to configu {90120000-0010-0413-0000-0000000FF1CE}
ErrorCode: 1635(0x663).
Rolling back chain
03/13/2010 21:51:19 Rolling back package: RosebudMUI.nl-nl
There appears to be no rollback work to do for package: RosebudMUI.nl-nl
path: C:\MSOCache\All
Users\{90120000-0010-0413-0000-0000000FF1CE}-C\RosebudMUI.msi
03/13/2010 21:51:19 Rolling back package: PowerPointMUI.nl-nl
Package PowerPointMUI.nl-nl was installed in the chain... uninstalling as
part of chain rollback...
Resource File Manager : Converted CultureTag [nl-NL] to LocaleId [1043].
Catalyst Package Install Rollback (uninstall)...
Package: PowerPointMUI.nl-nl
Product Code: {90120000-0018-0413-0000-0000000FF1CE}
Command Line: REBOOT=ReallySuppress LAUNCHEDBYSETUPEXE=1
MSIRESTARTMANAGERCONTROL="Disable" SETUPEXEINSTALLUILANGUAGE=1043
SETUPINTLDLLDIRECTORY="C:\DOCUME~1\Jacco\LOCALS~1\ Temp\Setup00000c60\"

However, this is showed at the beginning of the SetupExe file, at rule 528
of 3109.

Thanks for the help!