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Old May 15th, 2009, 02:48 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 7,956
Default Blocked Links IN OE6 Messages

I would get rid of Norton, (OE never liked it), and see if the problem
persists.

Download and run the Norton Removal Tool:
http://service1.symantec.com/SUPPORT...05033108162039

Symantec uninstaller may not finish the job:
http://windowssecrets.com/comp/080207#story1

Try Avast, (Freeware). Choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.

Avast:
http://www.avast.com/eng/download-avast-home.html
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA

"Chris" wrote in message
...
Thank you Bruce and PA Bear for your suggestions. I am using XP SP3 with
IE8
recently upgraded and also recently upgraded from Norton System Works 2008
t0
2009. The problem also existed a day or two before I upgraded to IE8 when
I
was still using IE7.

Links still do not work in OE6 but work fine within IE8 and Microsoft
Word.
IE8 is set as the default browser from Control Panel. OE6 is set to allow
links and images.

Yesterday when I hovered my mouse over a link in OE6 it showed the words
blocked and the rest of the link but today I do not get this warning but
the
links are still blocked. Actually when I click a link IE8 does open with a
blank page wiith no error message and it just hangs and I have to close
with
Control/Alt/Del which takes forever and the computer becomes unstable. I
can
still successfully copy and paste the link to IE8 and they work fine that
way.

I have checked:
http://support.microsoft.com/kb/929867
And all the setings seem to be correct.

I can't understand Frank Saunders last line:
If all the above is correct, uncheck: Use DDE.

So is DDA supposed to be checked or unchecked?

Yesterday I contacted Norton Support to see if any Norton settings were
causing the problem and during the support session while the Norton
Technician had remote access to my computer all the links in OE6 worked
fine.
All the Norton settings were set to default. However later that day the
links
failed again which is very puzzling. I dont know if the remote access by
Norton stopped another process that was causing the issue? The Norton
settings seem to be the same

I did a quick maleware scan yesterday using Malware Bytes and nothing
showed
up. I will also do a full scan using the microsoft scanner suggested above
to
be sure. I did have a problem with Malware in the past which interfered
with
OE6 and IE6 so I am not underestimating the danger. I always keep a back
up
cloned hard drive for emergencies but I hope I will not have to use it.

At the moment I suspect a third part process is causing the problem,
perhaps
Norton or something else.

Thanks for your help and any further suggestions would be appreciated.

Kind Regards
Chris