There was a solution in the Word newsgroup that suggested running the Office
Diagnostics in the Help menu.

--
Mary Sauer
http://msauer.mvps.org/

"Eric" wrote in message
...
I have the same problem and have followed the instructions in kb928890. The
error code that I get is 1100009. Clearing the error message then opens a
blank document. Norton A/V is not in use.

"Stefan Kratzert" wrote:

I cannot open the publisher files after I installed Office 2007 Service Pack
2.
Does anybody know what to do?

Luckily one of our PCs has not yet the SP2. this way I can at least work.

Thanks for help

Stefan