It sounds like a letter template has been saved over Normal.dotm. Close
Word, find Normal.dotm, and delete it. Word will automatically create a new
one.

If you still get this behavior after deleting Normal.dotm, then check to see
if there's a copy of Normal.dot present... and if so, then delete both it
and Normal.dotm.

--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com


"sberry87" wrote in message
...
Every time i open word 2007 and create a new document it appears to open
as a
letter template. The margins are not the normal size and there is a letter
head with my name, this gets annoying i have to delete every time. can you
tell me how i can set word back to its original settings.