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Old August 13th, 2009, 10:54 PM posted to microsoft.public.office.setup
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Posts: 16
Default Trobule with Product ID - Expires

No DL-

He didn't purchase the software over the site... he bought the product key
code through me, and of course MS doesn't include the media... so it has to
be downloaded from off the net... and apparently the only one I saw was the
trail copy.

Is there a full copy somewhere to install the H&S copy?

Dave-

"DL" wrote:

Why not answer the questions posed?
There isnt such a link

" wrote
in message ...
Hi DL-

Please provide me the link to download the actual media/software so that
we
can activate his software. I'd appreciate it.

David Morales
BuyitPC

"DL" wrote:

Are you saying you/client purchased H&S version via an internet site and
downloaded it?

Did you first uninstall any Trial version and its Activation assistant
and
reboot prior to installing H&S
No your version wont work with that key

"
wrote
in message ...
Hello,

I'd downloaded a copy of Office 2007 off the internet for a client this
past
June, he bought "Home Student Edition Office 2007" and we used the
product
key from the card... now, it's popping up trial is about to expire.
He's
hopping mad that it isn't continuing even though he has the software
and
has
already entered the key code.

Is there something we're missing... do we need a different copy of the
software in order to work?

I myself, personally have a full copy of the software which I obtain at
a
Microsoft event back in 2007, would it work with his product key code?

Please advise what the problem is, it order to assist my client?

Thanks,

D. Morales