It sounds like you missed the step to replicate the mergefields to all of
the labels on the sheet. See the following page on fellow MVP Graham
Mayor's website

http://www.gmayor.com/mail_merge_lab...th_word_xp.htm

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Please post any further questions or followup to the newsgroups for the
benefit of others who may be interested. Unsolicited questions forwarded
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Hope this helps
Doug Robbins - Word MVP
"Cassie" wrote in message
...
When I click "merge to printer" it only prints one label at a time. If I
choose "update all labels" and choose "merge to printer" it prints two
labels of one record. I also chose "complete the merge" then chose "merge to
printer" still same thing. When I go to print preview I can only view one
record if I do not choose "update all labels". If I choose "update all
labels". I can view more than one record, however it is showing it printing
two labels of the same record.PLEASE ADVISE!!!