I would be looking for differences in the setup of your two computers.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP, originally posted via msnews.microsoft.com

"MFord" wrote in message
...
I'm simply merging a document with an image in it to a list of email
addresses. I am very familiar with the merge process.

I choose 1-20 on the list and it sends some convoluted version of what I
chose like 2-21 or 1-19. The list is correctly labeled "email".

Secondly, it doesn't even send to all the addresses I choose

Thirdly, after 'merging', the document freezes up and goes all white with
the hourglass.

If I do the same exact process on another computer I have, it's absolutely
smooth

Any suggestions?