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Old April 18th, 2009, 03:00 PM posted to microsoft.public.outlook.installation
DL[_3_]
external usenet poster
 
Posts: 3,440
Default 0x800CCCF error message

"The configuration of your AV software is incorrect.
Don't have any installed."

"Peter Foldes" wrote in message
...
Your Anti Virus is set to scan in and outgoing emails. Disable this option
by uninstalling your AV and then re-installing it without the email
integration (scanning ). Just by using the disable (scanning) option will
not do on some Anti Virus programs

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"helifella" wrote in message
...
Hasn't helped so far. Suggestions in the article:

You are not connected to the Internet or a network, or your mail server
is
temporarily unavailable.
Definitely connected.
Your account settings are incorrect.
Definitely correct, rechecked so many times it's not funny (plus I set up
Windows Mail already with the same settings, so I know they are correct).
Your user profile in Outlook is damaged.
Perhaps - so I added a new profile - didn't help.
An e-mail item on your POP3 server is damaged.
Don't think so - this should affect Windows Mail too.
The configuration of your AV software is incorrect.
Don't have any installed.
Outlook Express was removed from the computer or the installation is
damaged.
Vista doesn't have Outlook Express (has Windows Mail which is working
perfectly).
The configuration of your personal firewall software is incorrect.
Windows Firewall has an exception set for Outlook - no other firewall
installed.

Under advanced options:

Method 1: Start Outlook in safe mode.
Didn't make a difference.
Method 2: Create a new e-mail profile.
As above, no difference.
Method 3: Delete suspicious messages from your mailbox.
No suspicious emails.
Method 4: Check your antivirus vendor's Web site for additional
suggestions.
No antivirus installed.
Method 5: Remove, and then reinstall Outlook Express.
Don't have outlook express (Vista).
Method 6: Verify that all SMTP e-mail addresses in a distribution list
are
valid
Settings exactly same as Windows Mail.
Method 7: Examine the configuration of your firewall software.
Windows firewall has Outlook excepted.

Another co-worker who bought a new laptop with Vista and installed
Outlook
2007 had the same problem - was able to set up his work email on Windows
Mail, but not on Outlook (Same error message). Not sure what to do next.

"DL" wrote:

http://support.microsoft.com/kb/813514
maybe helps