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Old November 10th, 2006, 08:17 AM posted to microsoft.public.outlook.general
no_idea_y
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Posts: 1
Default Printing: Outlook header missing

oh thank God...........................i thought that i was going insane. i
have been searching the net for weeks to no avail. does anyone know how to
uninstall IE7 & reinstall IE6 - i've had a gut full.

thanks

"CL-Irct" wrote:

Here's a little added confusion to this issue. In one of the other
Discussion Groups (sorry I don't remember which one - could have been an
Outlook Express one?), there were similar postings. One person thought it
had to do with HP printers, and recommended updating the driver. So, I
called HP and worked with a tech for 30+ minutes. We deleted the old printer
and added the most recent software. Here's what happened:

When the HP (Color LaserJet 2600n) was set as my default printer, my
documents seemed to print fine with the header. I could print HTML emails
from the "File - Print" option with the message open OR from the printer icon
when previewing the message. When I changed my default printer to another
printer, the header didn't print in the HTML emails.

But this is not an "ALWAYS works" case. I had ONE email (that I am aware
of), that would not print the header, regardless of which printer (the HP or
another one) was chosen.

The best I can tell is that THIS ISSUE IS AN IE7 BUG and Microsoft needs to
find an answer. Hopefully someone at Microsoft reads these emails. And I am
going to repost this under a new heading to make sure it is seen.

"CL-Irct" wrote:

I do not use MS-Word for my email editor, so that is not an issue. Also, it
is an intermittent issue that happens with some (not all) emails. I truly
think this is an IE7 problem, as that seems to be the common thread with all
of us. Does anyone know how to get Microsoft to look into this issue?



"Lily" wrote:

hi, I have the same problem after upgrate to IE7.

May I know if unchecked the "word as the email editor" really solve the
problem? Where can i find this option? I'm using Outlook Express.

regards
Lily

"fancyhit" wrote:

I had the same problem. When I unchecked the "word as the email
editor" the problem was solved.


Michelle wrote:
It may come back .... it will happen one day for me, then stop for awhile,
then come back. Very odd and random. Hope it is fixed for you! Hope it
fixes for me soon!
--


"Mad King Soup" wrote:

As mysteriously as my problem started, it's now gone and everything's
printing fine, with no alteration to the computer at all. I did find
out that it never happens with Plain Text emails, though...

MKS

Mad King Soup wrote:
This has just started happening with me. It literally started about an
hour ago. Suddenly every HTML email I print has the heading missing.
Plain text emails print with the header as expected.

I've had IE7 on my machine since last week with no problems till now,
so I don't think it's that.

I'm using Office 2003 SP2 - Outlook, with Word as email editor.

Very odd, n'est-ce pas?
MKS

On Nov 2, 8:54 pm, Michelle
wrote:
Thank you so much! Yes, this began after downloading IE7 too. Glad to know
it may not be my computer/Outlook. Hopefully there will be a fix soon.
THANK YOU!
--
Thank you! Michelle



"CL-Irct" wrote:
I am having the exact same problem (just happening all of a sudden) and I am
using Windows XP Professional with MS Office 2003 Pro. In addition,
sometimes I have been able toprintheaders on one network printer (Lexmark
Laser Monochrome), but not another (HP Laser Color) .... then strangely, when
Iprintto the first printer again (the Lexmark), it doesn'tprintthe
headers the second time.

I will add that this issue started happening a week or two after I
downloaded the IE7 (beta?) version, if that means anything.

FYI ... there are similar posts without resolutions entitled, "Forward
HeaderisMissing", "e-mailheadermissingwhen printing", "Header
information not printing"

"Michelle" wrote:

When Iprintsome email, I see my name at the top, then the "From", "Sent",
"To" and "Subject" lines, followed by the email text. Now on some
(forwarded/replied to emails), the printed sent page starts with the jsut the
email text - noheaderadvising who it was sent to and when it was sent.
Does this help? Thank you very much for you help.

Basic Edition of Outlook came with a new computer sent by Dell
(replacement). I have a Student & Teacher Edition - I suppose I could
uninstall Outlook, then install the other version - perhaps this one has
access to "PrintStyles"? Will all my emails still be in their same folders
in the new Outlook? Would this even solve the issue. Would like to avoid
this if we can solve the above issue.
--
Thank you! Michelle

"Sue Mosher [MVP-Outlook]" wrote:

Maybe we're thinking of different meanings of "header"?

What are the differences between the messages affected and not affected? Format? Length? Etc.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Michelle" wrote in ...
Thank you Sue. I am defintiley waiting toprintuntil the email is in Sent
items. I am not sure Word as email editor is the issue since this just
started after years of use without this problem. And it only happens to some
emails. Any other ideas?

--
Thank you! Michelle

"Sue Mosher [MVP-Outlook]" wrote:

It's a limitation related to your apparent use of Word as the email editor. Either turn off WordMail or wait toprintuntil after the item is in Sent Items

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Michelle" wrote in ...
At times, when I forward or reply to an email thenprintit, theheaderis
missing. (Headerprints on original email.) This only happens at times, but
just started 4 days ago after using Outlook for many years.

I checked Microsoft help and found information on "printstyles" but do not
find this option anywhere. Am using Outlook Office Basic Edition 2003. Can
anyone help please? Perhaps "printstyles" is not available with the Basic
Edition? Anyway to bring back headers when printing?
--
Thank you! Michelle- Hide quoted text -- Show quoted text -