Sent: Friday, December 14, 2007 8:57 PM
To: Emily Lin (CS&S)
Subject: Office 2007 SP1 install problem - from newsgroups

Emily,
I installed Cleanup Utility, however I don't have any entries on the list related to .NET Framework. When I'm trying to install .NET 2.0 from
URL you provided, I'm getting:
"This product is already installed as part of the operating system"

What is interesting, I tried few times installing SP1 and it said once that it was successful, but after restart I still have SP1 to install, just
size of update decreased to 162MB, before it was much bigger, however I'm not sure how big it was, something around 360mbytes I think.

Thanks,
Chris