previously, there was no username or password. the outlook would just come
up. now it will not let me send/recieve messages.
i don't know what the password would be. is there a way to reset it?

"Daddy" wrote:

Enter the user name and password for your ISP's email account.

Daddy

"nicole" wrote in message
...
I just installed office - however when i go to my outlook it prompts me to
enter a network password. i have tried the 2 passwords i always use but
it
will not recognize either of them. how do i reset the password and
possibly
even username? do i need to uninstall and reinstall the program?
Thanks for your help!