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Old July 7th, 2006, 06:30 PM posted to microsoft.public.outlook.installation
Garylk
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Posts: 12
Default Upgraded Hard Drive, Now Outlook 2003 won't receive messages

of A very similar scenario to the following query 11/25/04 (Western Digital
drive, etc.):

Patrick wrote:
Installed a new hard drive today, copied over all files from old boot
disk (used Western Digitals software), and now Outlook will not
send/receive. I get error 0x8007007e. My other MS Office products
are acting weird as well. They will load, but the installer starts to
run and asks for the disk. If I cancel, then it will continue on to
the program.


(Don't know what operating system he was running, but I'm using XP Pro)

Lanwench suggested running "Detect and Repair" (which apparently worked) or
reinstalling Office. Unfortunately I can't do either.

When I try that, I get a message to the effect that the patch I'm trying to
access is unavailable.

I've tried unistalling and running setup from the cd with the same result.

Although my logon has administrator priviledges, I tried the administrator
account with the same result.

Tried the Windows Installer Clean Up Utility and removed the PRO11.msi file,
rebooted and reinstalled Office to no avail.

How does one fix this?

Is there any special procedure one should follow when upgrading hard drives
to avoid this problem? I've reinstalled my old drive so I can work and thus
will have to start from scratch anyway.