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Old August 25th, 2004, 08:32 PM
Jim Pickering
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Try a manual compact of your folders as outlined at this website:
http://insideoe.tomsterdam.com/files...in.htm#compact

If that doesn't fix it, try creating a new identity in Outlook Express, then
shut down Outlook Express using the menu, File/Exit and Log Off Identity.
When you reopen Outlook Express, select the new identity you created and set
up your mail account in that identity and test it. If it works well, then
import your messages from the problem identity, using File/Import/Messages
selecting from an identity and point to the previously named identity.

Let us know if that fixes the problem. You also should not store messages
in the default folders (Inbox, Sent Items, etc.) but rather create new
folders to contain them for archival purposes. The default folders are
frequently written to, accessed and deleted from, providing opportunities
for a byte to go astray. If a single byte in a DBX file becomes corrupted,
the entire folder becomes unreadable. Failing to compact manually and
frequently (at least weekly) can also lead to a similar corruption.
--
Jim Pickering, MVP-Outlook Express
Please reply only to newsgroup.


"tina SPEILBERG" wrote in message
m...
I did what you suggested ie found the location of the store folder for
each identity and deleted Inbox.dbx for each identity.

And tried OE. It is still Freezing or not responding when I click on a
mail to view it.

Is it because I have about 7,000 emails ? ( Incoming and sent mail).

Most of my emails have only a few lines. Probably about 15% have 1 or
2 page Word doc attachments.

I have had a slighly smaller number for quite a while and I never had
a problem. This freezing just happened all of a sudden.

I have cleared the background compactation in OE for all the
identities. Also created new folders in OE6 and compacted them. So my
Inbox and Sent mail folders are lean and I have emptied all the delete
mail folders.
I checked my RAM with OE open ..it said 81% free. When I start my PC
the RAM is 98% free.

I have one identity (email address) in OE with only 10 emails in it.
When I access a mail in that identity too the emails are frozen.

Any other ideas ?

Thanks for all your help in advance!
Tina


"Jim Pickering" wrote in message
...
Find the location of your message store folder (OE menu,
Tools/Options/Maintenance and Store Folder button). Close Outlook
Express
and use Windows Explorer to navigate to that folder and find Inbox.dbx
and
delete it (after you've transferred all messages from it you wish to
save).
Then reopen Outlook Express and the problem should be fixed.
--
Jim Pickering, MVP-Outlook Express
Please reply only to newsgroup.


"tina SPEILBERG" wrote in message
om...
OE 6 Freezes when opening mail and creating mail.

My OE freezes when:
1. when opening mail
2. When I click on a particular mail to read it
2. When I click on the create mail button

It seems to do everthing else normally.
I can switch identities quickly etc. It sends mail quickly. I receive
mail quickly etc.

I do not see an hourglass. Sometimes it says OE not responding.

I made separate folders under OE local folders, transferred the Inbox
and Sent mail to these folders, deleted all the delete mails. I also
went offline and
compacted all the folders.

I have run Scandisk, Defrag, Virus scan etc.

But it still Freezes.

BTW I have switched to Netscape Browser as IE won't allow me to
download Word Docs( that's another problem I have).
Do you think using Netscape ( the latest version) and OE at the same
time is a problem ?


Pls. let me know how to solve this FREEZING problem I have with OE6.

I probably have about 1,000 emails in 5 or 6 diifferent email
identities on my OE.

Win ME, 192RAM, 750MHZ CPU, cable connection.

Thanks
Tina