Need a little more info in order to help.
1. Unclear from your post if this is now happening with
all documents and workbooks or limited to just some -
please advise. And, if it is happening with any/all
pictures or just some (or just a specific picture type).
2. At what point does the error occur? That is, can you
access the Insert Picture dialog box and then the error
occurs after you select a picture to insert; or does it
happen before you select a picture in the dialog box?
3. If you haven't tried it already -- just to see if the
issue is related to the picture source instead of Office -
- can you open the picture in its original application
(or any compatible picture editor if you don't have or
know the originating application) and copy it -- then use
Edit, Paste Special in Word to paste it as a picture ...
see if that works. (I'm not suggesting you use a work
around instead of resolving ... this will just help
narrow the field.)
4. Please advise on how long you've been running Office
XP and if any other features have experienced problems.
-----Original Message-----
Have Office XP Standard. It was working fine. While
working
on a large Word Doc with multiple images, I suddenly was
unable to "Insert - Picture Form File".
An "Encountered a problem and must close" message is
generated.
This happens in both Word & Excel.
I have un-installed Office XP, Re-installed it and all 3
service packs. Did not solve the problem.
I create docs with images constantly and need this to
work
as it is the easiest way to do it.
Any solutions?
Is this a problem with Windows XP?

.