"IMTSam" wrote in message
...

I tried repeatidly to install pfbackup.exe and constantly tells me thas it
has detected a previuos installed version (which is not true) and asks me to
uninstall by answering Yes to the subsequent question. The Windows installer
pops up, I click yes, and it then returns "This action is only valid for
products that are currently installed" --Dah!! I am stuck in this loop.
Nothing listed in the regisrty nor in the control panler/ add/remove
programs. So it thinks I have it installed AND NOT installed and it won't
let
me proceed. What gives?

Open %ProgramFIles%\Microsoft Office\OfficeXX\Addins and see if outbak.dll
exists there. If so, you're wrong about it not being installed already. If
it's there, add it directly in the COM Add-In Manager. How to find that is
version-specific and you decided to keep your Outlook version a secret, so you
can locate it yourself.
--
Brian Tillman [MVP-Outlook]